Millennium Running Credit & Transfer Policy | MillenniumRunning.com
 

Millennium Running Credit & Transfer Policy

At Millennium Running, we pride ourselves on having a very runner friendly credit and transfer policy.   We value our customers and realize that life happens, injuries happen, pandemics happen, and things don’t always go as you plan…

Below are our credit and transfer options and policies.

VIRTUAL OPTION

At Millennium, you can always transfer to virtual up until race day!

If you have registered for an in-person event that has a virtual option and would like to switch to the virtual category you certainly can! Each event that has a virtual component will allow a registrant to perform a category transfer in which you can swap yourself to the virtual category. Simply just check out the Event Details section of the specific event you’d like to change your registration within and there will be a link with directions on how to swap your entry.

If you are unable to attend an event in-person or virtually and would like to recieve an event credit, please process a request on our Credit Form.

PLEASE NOTE: There is not a virtual option for any relay events

Virtual registration closes at 11:59pm the day prior to the in-person event and transfers to virtual after that date and time will not be accepted.

CREDITS & TRANSFERS

— More Than 30 days+ Prior To Event:  100% of original entry fee paid will be transferred as a credit to a future Signature Event occurring within the next 1 year.  Requests must be submitted via Credit Form

— 4 Days – 30 Days Prior To Event:  50% of original entry fee paid will be transferred as a credit to a future Signature Event occurring within the next 1 year.   Requests must be submitted via Credit Form

— Less Than 4 Days Prior To Event:  Due to final race preparation, municipal costs, race expenditures, and charitable donations all committed to provide the best possible event to registrants, we cannot grant refunds or transfers within 4 days prior to the start of the event. That being said, within 4 days of the event you can always transfer your registration to virtual or to another person.

— Club Members: If a current member of the Millennium Running Club, a 100% credit will be granted if a request is submitted via Credit Form no less than 4 days prior to the event.

– Credit Codes: Transfer credit codes and standard codes can only be redeemed once.  You will not receive a transfer code for any registration fees originally paid with any type of code.

  • All refund or transfer requests must be made be submitted via Credit Form
  • Participants requesting a race credit or transfer will be emailed a coupon code to sign up for a future Signature Event of their choice occurring over the next 1 year.

– Transfer Your Bib to Another Person For The Same Event: Each event will allow a registrant to perform a registration transfer to a new participant. Simply just check out the Event Details section of the specific event you’d like to change your registration within and there will be a link with directions on how to edit and swap your entry. There is a $10 fee for a person-person inner race transfer.

*Undocumented transfers present a serious liability risk and will result in disqualification from results and series eligibility with NO REFUND.

– Transfer to a Different Category/Distance within the Same Event:  Each multi-distance event will allow a registrant to perform a registraton transfer to a new event distance. Simply just check out the Event Details section of the specific event you’d like to change your registration within and there will be a link with directions on how to edit and swap your entry. After triggering your edit entry link via email, please select “Change Category” button at the top of your entry. From there, you will complete and check out with a new registration and your existing entry will be removed. Be sure to complete and finish the check out of your new registration to finalize your transfer.
NOTE:  Registrants wishing to upgrade to a more expensive category will be responsible for the increased cost.  Participants wishing to downgrade to a lower priced event will not be issued any refunds or credits.

– Weather:  Millennium Running’s weather policy begins with the safety of our participants. Decisions to delay, postpone, or cancel an event are made in conjunction with the hosting municipalities officials and safety personnel. These decisions are made with careful consideration, in the best interest of our participants, and are final.

  • We will always make every effort to start an event on the scheduled date and time.
  • If the start time needs to be delayed we will make every effort to make this decision as soon as possible and keep any delays as brief as possible.
  • If weather forces the postponement of a race date, we will make every effort to make this decision as soon as possible. Event have make-up dates, wherever possible or applicable and is will be announced in the event of a postponement.

Event cancellation due to weather: If forced to cancel an event and a make-up date is not feasible the following policy takes effect.

  • 50% credit will be issued to each registrant and may be applied toward any Millennium Running Signature Event, including the same event the following year.   The credit code must be redeemed within 30 days of issue.
  • In the event of cancellation, race items included with registration such as apparel, awards, drink tickets will not be distributed to registrants.
  • Any pre-purchased merchandise items will be refunded.
       

About Us

 

Millennium Running is fueled by the passion of promoting healthy, enjoyable lifestyles. With over a dozen Signature road races and triathlons, a running specialty store, the Millennium Running Club, plus all-purpose timing and event services. 

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Contact Us

 

Millennium Running
138 Bedford Center Road
Bedford, NH 03110

Events: 603.488.1186
Retail: 603.472.7867

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